Bpost services
Bpost is the Belgian postal service.
You can create a user account to:
- perform certain transactions
- store frequently used addresses and parameters
- be informed by e-mail for deliveries
- consult your transactions
It can be very handy so send parcels.
Login
[edit]First login to make sure you can reuse already registered addresses (senders, receivers). You get an invoice that you can use as expense claim.
Send a package
[edit]- Create a label, select the weight
- Fill in the address, interactively, because the address is validated online
- Mention e-mail and/or mobile number, so the receiver gets informed about the delivery.
- Pay the postage, print the label, download the invoice.
- You can deposit easily the package into an automate. Just click on "send package" and scan the label. Choose the size and deposit the package into the locker.
- Or you can deliver the parcel in a Bpost store.
To return a package
[edit]- First you need to pay the original postage
- Then search the original label
- Create (and pay separately) a return label
Track and trace
[edit]Known problems
[edit]- At the moment of paying you should immediately download the invoice (this does not contain the destination address)
- The payment receipt received via e-mail contains the destination names and adresses (privacy problem for expense claims)
- When requiring a return label, first create and pay the sending label separately
- When uploading a CSV file:
- You need to keep the original format (otherwise you get a "language" error)
- Excel files are not accepted
- For the weight you need to enter "full kg" e.g. 1, or 2 (no comma, nor decimal point -> wrongly specified on the documentation)
- You might get the wrong sender address; please verify
- The web site is not always clear; it can be pretty confusing...
- The interface is different when logged in or not... maks sure you are logged in